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We Value and Respect All of Our Customers

Our approach to customer service is to treat everyone the way we would like to be treated.  Our customer centric view allows us to attend to all of the needs and concerns of our customers.  To put it simply, "our customers always come first."

Knowledgeable, Experienced and Professional

The team members at SERVPRO of Southeast Salem are all trained to be proficient in their area of expertise.  This includes all the facets of the damage restoration and cleaning industry.  Our technicians receive initial and continuing education at SERVPRO's Corporate Training Facility.  In addition they also attend ongoing skills training provided by the IICRC, (Institute of Inspection Cleaning and Restoration Certification).

Transparency is Key

Every interaction from start to finish is handled with honesty and integrity. It is imperitive that we are transparent with each and every one of our customers.  The key to building lasting relationships is not only the work performed, but how we interact with our customers.  Providing the best customer experience is our goal with every job and every customer.  

Anytime Day or Night You Can Count on Us

Disaster doesn't adhere to any specific schedule and rarely is there any warning.  That is why SERVPRO of Southeast is available 24/7 365 days a year for all of your restoration needs.  This particular incident of a pipe bursting happened in the very early morning at a Southeast Salem home.  No time is inconvenient for us to provide assistance to our friends and neighbors of Southeast Salem.  

Customer Satisfaction Is Our Top Priority

Whatever job we work on here at SERVPRO of Southeast, customer satisfaction is of paramount importance.  We take measures to ensure every detail is addressed to the customers standards.  We aren't happy unless we exceed our customers expectations on every job.  

The Best Products and Equipment

It doesn't matter what disasterous situation occurs SERVPRO of Southeast Salem resources to handle it.  We only use the best quality equipment and products to perform our services.  By only using the best we are able to provide you with the best service.  

No Matter What Time or Day, SERVPRO of Southeast Salem

We are available any time day or night to help you with any disastrous situation that may occur.  Our services are there when you need them, 24/7,365, we got you covered.   

A Recipe for disaster

Careless cooking is one of the leading causes of fire in the United States.  No surprise with all the aspiring chefs here in Oregon it is the number one cause.  That's why SERVPRO of Southeast Salem is here to help clean up any fire damage caused by your cooking mishaps.  We can't make you a better cook, but we can return your kitchen back to normal so you can continue practicing.  

Fire in the Laundry Room

As much as most of us dread doing the laundry, it is nice to have a place to do it when you finally get around to it.  This fire in the laundry room of a local apartment complex needed to be restored so its' tenants could do their laundry. We were glad to get the call here at SERVPRO of Southeast Salem so we could make it possible for the tenants to have clean clothes.  

The Aftermath of a Fire

Smoke and soot caused the discoloration on the flooring and walls of this local business office. When we go the call SERVPRO of Southeast Salem was prepared as always to make it "Like it never even happened."  We have the right products and knowledgeable technicians that are always ready to assist our friends and neighbors of Salem when they need us.  

I'm Glad My Clothes Weren't in That Dryer

A local laundromat had the unfortunate scenario of one of their dryers catching fire.  As always SERVPRO of Southeast Salem was there to perform restoration services from the resulting damage. We once again were happy to be called to a situation that we were able to make it "Like it never even happened."

The Damage Left Behind After a Fire

Smoke and Soot are always an issue that needs to be resolved after a fire occurs.  Even a small fire, like this one, needed SERVPRO of Southeast Salem's assistance to clean up and restore the structure. We were happy to oblige and provide them with the professional service that allowed the building owner to get back to their normal routine.   

Our Goal is Every Job Done 100

We put 100 percent into every job we have the opportunity to perform at SERVPRO of Southeast Salem.  No matter the size of the job we always perform at our best to ensure customer satisfaction.  Whether the job is cleaning, fire restoration or water mitigation, it is alway our top priority to assist our customers in any situation. SERVPRO of Southeast Salem always keeps it 100.  

Mold is Common Here in Oregon

Upon inspection of a local area business severe mold growth had been discovered.  This mold infestation was the result of an untreated flood event that the office had endured prior to the current business that operated there. With just one call to SERVPRO of Southeast Salem we were able to successfully make it "Like it never even happened.", so the business could get back to work as usual.  

Mold Spreads Quickly

Mold growth can spread very rapidly if it isn't properly attended to.  The quicker you call SERVPRO of Southeast Salem the faster we can remediate the situation.  We are always there for our customers to make it "Like it never even happened."

This Cabinet Below the Sink has Seen Better Days

A leaky sink unattended to over time creates the perfect place for mold to grow.  SERVPRO of Southeast Salem was called in and successfully mitigated and remediated this offices area under their kitchen sink.  Wherever you encounter mold we are there to help fix the situation.  

A Car With an Open Window Can Create Mold

This dealerships customer had the unfortunate instance of having mold grow inside their new truck.  Luckily SERVPRO of Southeast Salem was there to perform mold remediation on their truck. We have the training and equipment to fix any mold problem in any place it may occur.  

You Never Know Where Mold May Grow

This local business had the unfortanate circumstance of being invaded by mold.  The mold grew on the walls floor and furniture. The entire structure needed mold remediation which we were more than happy to provide.  SERVPRO of Southeast Salem made it "Like it never even happened."

Water Extraction Van

This is just one of our fully stocked and equipped company vans. At SERVPRO of Northeast Southeast Salem, we have vans that are fully equipped with water extraction machines, tools and disaster relief supplies.

We Offer Pack Out and Move In Service

A SERVPRO of Southeast Salem tech meticulously bubble wrapping and boxing contents. Her home incurred major water damage that was mitigated by SERVPRO of Southeast Salem. She was impressed how SERVPRO of Southeast Salem made it "Like it never even happened."

Storm Damage Detection

Thermal cam detecting storm damage. A major storm in the area caused major flooding and this particular ceiling experienced water intrusion, which we detected and mitigated successfully to make it "Like it never even happened."

Water Damage Under the Flooring

This is a home that incurred heavy sub-floor water damage that was successfully mitigated by SERVPRO of Southeast Salem. Wood can sometimes look dry on top, but it is important to know if moisture is under it as well.

Flooded Building

This was a 7,000 Square foot basement entirely flooded with 2-3 feet of standing water throughout. SERVPRO of Southeast Salem was called in to successfully extract it all.

Drying the Whole House

This picture is of equipment placed and running in tight crawlspace area. More often than not, flood water will find its way down into crawlspaces and effect mitigation, which we always need to address and rectify.

Wind-Storm damage

Tree fell on house in Oregon causing major damage.  SERVPRO Southeast Salem assisted with tree removal and facilitated water mitigation. SERVPRO of Southeast Salem has a vast array of products and highly skilled and trained storm damage technicians who can make it "Like it never even happened."

Storm Flood Damage

SERVPRO of Southeast Salem extracting heavily saturated floor as a result of storm flooding causing water damage. This was another example of our crew doing an efficient and thorough job for a customer who could not be out of business for long.

Ice Storm

An ice storm caused major damage in Oregon areas this past winter. This is one cause of loss from a building SERVPRO Southeast Salem successfully mitigated and made it "Like it never even happened."

Flooded Warehouse in Oregon

A warehouse flooded Oregon that SERVPRO of Southeast Salem successfully extracted and mitigated. This particular business could absolutely not afford to be shut down for any period of time, which we obliged by mitigating rapidly and effectively.

Floating Floors

SERVPRO of Southeast Salem was called out to a job in that had sustained severe water damage in a nasty storm. Upon inspection, the floors were found to be floating on a 1/2 inch of water trapped between the flooring and sub flooring!

Specialty Drying Equipment

SERVPRO of Southeast Salem carries a vast line of specialty drying equipment. In this case a vicious storm decimated a house and required us to use advanced drying systems to expedite the mitigation and fix the water damage.