Recent Posts

How to cleanup water damage after heavy rain

3/30/2022 (Permalink)

Water fall on leaves Call us today for more information on how to prevent water damage in your home!

If you have water damage in your home after heavy Portland rains, it is important to get a restoration company like SERVPRO of SE Salem on site immediately. Our team is quick to respond and begin all emergency service processes.

Once on site our team will look at all the angles to make sure that all of the water is extracted, SERVPRO of SE Salem will begin placing air movers and dehumidifiers. This equipment will be strategically placed to get the home dry as soon as possible. SERVPRO has invested a lot of resources in understanding the true science of drying to make sure your home gets back to pre loss condition as soon as possible.

After the home is dry, any and all repairs can be completed. SERVPRO of SE Salem has the capabilities of helping you from start to finish. If you have any questions, do not hesitate to reach out to us at anytime. We are always here to help.

Pyramid of Water Contamination

3/30/2022 (Permalink)

Celling with hole and mold Call us today if you suspect water damage or mold in your home!

Water damage in your home in Portland that results from a heavy storm is contaminated water. Unlike damage done by a busted pipe or an overflowing bathtub, storm runoff is considered Category 3 water. To understand how this affects the remediation process to your home after flooding occurs, you first need to understand the difference between the three levels of contamination.

1. Category 1

A flood that results from Category 1 water is probably the easiest of the three categories for water restoration specialists to clean up. Once the water is removed and damaged materials are either dried off or torn out and replaced, the restoration process is basically done. This is because Category 1 water is considered clean water. It comes from pipes, supply lines or other sources that deliver water safe enough to drink to the different faucets in your home.

2. Category 2

If you have water damage from Category 2 water, a little more cleaning is necessary. This water often comes from household appliances. Washing machine or refrigerator leaks fall within this group. While minimal contact is probably not a problem, it is not recommended that you ingest Category 2 water. It is also a bad idea to throw it outside on your garden, as it may contain things such as soap or boron which can be harmful to plants.

3. Category 3

If your sewer backs up into your home or your toilet overflows, you likely have Category 3 damage. Storm water also falls under this category. Black water is typically teeming with bacteria. This makes it necessary to add disinfecting any surface with which it comes into contact to the cleanup task list.
Before the cleanup process begins, it helps to know where the floodwater causing the water damage came from. This information will tell you a lot about which category of contamination you're dealing with.

Storms Can Happen at Anytime

9/7/2021 (Permalink)

Forest fire in Oregon with blue sky Stay safe and if you live in a fire danger zone be ready to leave at any moment.

We are typically not thinking of Storms, during this Summer months. As here in Oregon many associate storms with rain, snow and ice. However, that is a misconception, with lack of normal rain fall we have been having we have new type of Storm, in which we should be aware of. We call this a “fire storm”. Oregon is dense in heavily populated forest in which people love to camp and have campfires. We also have periodic lightning strikes that creates fires. Natural disasters can occur at anytime and fire is one of the many outcomes. Here at SERVPRO we are ready and able to respond to any major storm event, including fires. If a fire storm causes damage to your property, we here at SERVPRO are here to help! 503-427-9535

Yes, SERVPRO of Southeast Salem Cleans Offices!

8/31/2021 (Permalink)

Interior of office building with furniture What a spotless building, don't you want yours to look this clean?

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Call our office today to find out what we can do for you! 

Common Floor Finishing Problems and Causes..

8/31/2021 (Permalink)

before and after picture of wood flooring If doing yourself take your time, it is defiantly worth the wait!

Common floor finish problems and their causes.

These problems can be the result of using unsuitable or dirty tools and equipment, improper application techniques, contamination of water or finish, or surrounding environmental factors. Understanding what could or has caused floor finish issues and correcting the problem(s) (hopefully before they happen) will help save time and money.

Here are some common floor finish problems and their possible causes:

Finish is discolored under the floor mats

  • Floor mats were placed back on floor before finish had proper time to cure.  Not allowing the chemicals to evaporate correctly will cause the finish to dry improperly.
  •  There was a chemical reaction between the floor finish and the rubber backing on the floor mats.

Swirl marks

  • Your burnishing pad may be too aggressive for the floor finish.
  •  You're moving the burnisher too slowly or not using a high RPM machine.
  •  Poor contact between the pad and the floor.
  •  Dirty or wet floor pad was used.

Streaks in the floor finish

  • Floor was not properly prepared before finish was applied.
  •  Floor finish didn't thoroughly dry before applying additional coat.
  •  Too thin or heavy of coat applied.
  •  Application mop, bucket/wringer, water was dirty or contaminated.
  •  Floor was too cold when finish was applied.
  •  Floor finish contaminated or was improperly stored. Floor finish that has been exposed to extreme cold or hot temperatures should not be used and will need to be replaced.


  • Finish coats applied too thin.
  •  Fans pointed directly at wet floor finish.
  •  Poor adhesion of the floor finish.
  •  Contaminated mop head or finish.
  •  Floor not rinsed properly after stripping.

SERVPRO and Plumbers United!

8/31/2021 (Permalink)

Pipe leaking water Call a plumber or SERVPRO right away if you see this!

Something that customers, insurance adjusters and property owners should know and be aware of. When a water loss happens pertaining to a busted pipe, most people call their plumbers first. A plumber will show up on scene and determine the cause of loss. If there is standing water or sewage, they seek our services here at SERVPRO. This is a working relationship with the plumber and SERVPRO to mitigate the water or sewage issue and then immediately have the plumber back in to fix the origination of the loss. If this course of action is not taken, we will be requested again to provide mitigate services and causing additional cost that do not need to be if set up correctly. We here at SERVPRO aim to help in assisting with this process and alleviating additional steps in the recovery efforts of a water loss. Call the Pros (503) 883-8960.

Dripping Faucet Causes More Damage Than You Think

8/31/2021 (Permalink)

Faucet in bathroom dripping Look for the warning signs

Ring Ring… Ring Ring… Ring Ri… Snooze.

If you are in the majority of America, 57% to be exact, you push the snooze button on your alarm at least once every morning. If that five to fifteen minutes is going to benefit or hurt your morning, depends on your situation.

Drip Drop… Drip Drop… Drip Drop…

Unfortunately, there isn't a button to stop the flow of water or prevent further water damage. After the water damage has happened every minute that you snooze yourself away from taking action can be more and more harm to your property. Within minutes of the water leak, piping malfunction, or one of the other numerous ways water damage can occur, the water quickly spreads throughout your property. Absorbing into walls, floors, and other easily susceptible areas of your home. Your personal belongings such as photos, important documents, family heirlooms, and electronic devices can be completely destroyed within that first fifteen minutes.

Spring Spring… Into Into… Action Action…

Locating your water shutoff valves can be a hassle when you only have a few minutes left on the clock to prevent further damage. Don’t catch yourself snoozing – it is important to know the location of all your major water shut off valves so that you can quickly spring into action and minimize the damage to your home and belongings. While 15 minutes of extra sleep goes by in a flash in the morning; that 15 minutes is all the leaky pipe needs to destroy memories while taking cash out of your pocket. Call us at SERVPRO of Southeast Salem and we will drop what we are doing to spring into action for you.

With Summer Coming to an End Here are Rainstorm Precautions

8/31/2021 (Permalink)

Rain in city with cars and women walking in background If you have water damage in you home or office please call our office!

When a flood is happening you can take the following measures:
- Disconnect all electrical and gas appliances. Shut off the water main to keep contaminated water from the water heater (a source of emergency water).
- Bring any valuable or sentimental outdoor possessions inside.
- Move valuables and essential items to upper floors of building.
- Sandbags should be stacked well away from the building to avoid damaging walls. If major flooding is expected, flood the basement with clean water to equalize the water pressure on the outside of the basement walls and floors. This is to help prevent structural damage.
- Round up pets.

The extent of the flooding will impact the amount of work required to get your home back to its former glory. Minimal flooding may require only the time it takes to remove the water and dry everything out. More extensive flooding can leave you needing a complete remodel. Be prepared for the potential construction site left in your home after a flood.

Post Water Damage Tips

8/30/2021 (Permalink)

house with mold spores on wall Don't hesitate to call us with any questions or concerns you may have about water damage.

Whether a flood is caused by ground water, falling water, or home water system malfunction, there are some best practices you’ll need to employ within the first 24 hours after the flood to ensure the safety of your home and family and give you the best outcome possible with your insurance company.

If the flood was serious enough for you to leave your home, be sure you stay safe upon your return. The Federal Emergency Management Agency warns that you should check for any visible structural damage, such as warping, loosened or cracked foundation elements, cracks, and holes before entering the home and contact utility companies if you suspect damage to water, gas, electric, and sewer lines.  

Even if the power isn’t operational, it’s a good idea to go to your fuse box and turn off the main, plus all of the individual fuse connections. That way, if the power is reactivated, you’re not at risk for mixing standing water and electricity.

Protect Your Health

Even if the water in your home is clear, it could be contaminated by sewage or household chemicals. Wear waders, hip- or waist-high waterproof boots. In addition, wear rubber gloves to remove water-damaged possessions and to avoid contaminants. Be sure to throw out any food that may have come into contact with flood waters. FEMA recommends boiling water until authorities declare the water supply is safe.

Flood Damage is Number One Natural Disaster

8/30/2021 (Permalink)

house with water flooding outside A flooded business or home is never a good thing!

Floods are the number 1 natural disaster in the United States. Flooding causes damage and destruction across regions nationwide, wiping out homes and businesses. However, many residents and business owners are unaware that they qualify for flood insurance. You can take steps to reduce the financial impact of flooding before a disaster strikes. One important step is understanding your risk. Even a heavy rainstorm can cause significant flooding, contributing to flash floods, mudflows, or overtopping levees and dams.

Contact your insurance company as soon as possible and follow their directions. Not all flooding is covered by a basic homeowners policy, so work with your agent to discover the cause and identify coverage you can qualify for. Do not remove any water before talking to them so you don’t accidentally do anything that will decrease the amount of coverage you’ll be able to claim. If the insurance company wants you to wait for an adjuster before making repairs, do so — but make sure you give them a clear picture of the damage and repairs that are immediately needed.